The following shipping policy is valid for all retail orders placed on our site, www.dollsofindia.com. By making a payment for one or more items on our site, you are providing an agreement to our shipping policy.

• All cloth or customized dolls on this site are made on order by our exclusive award-winning artists and hence would take time for delivery. The approximate time for making any particular doll item may vary between 7 days to upto 20 days. It takes another 5 to 10 days for shipping from India to anywhere across the world. The customer will be informed about the approximate time of delivery after placement of her/his order. However in rare cases of further unavoidable delays, the customer will be duly informed of the new expected delivery date for her/his order.
• We do not guarantee any time limit of delivery. In rare cases, delays might occur due to Customs clearance delays, flight delays, inability of our artist/s to deliver orders due to ill-health or other uncontrolable circumstances. However we always try our level best to ensure delivery within the number of days to delivery as informed in our post-order communication to the customer.
• The choice of the consignment carrier is made at the sole discretion of Dolls of India.